CASE STUDY
How Nobody’s Child Is Driving Customer Acquisition & Loyalty With Social Referrals
Unlocking the Power of Word-of-Mouth
Nobody’s Child, a leading UK fashion brand, partnered with Soreto to harness the power of Referrals – turning happy customers into Brand Advocates.
At Soreto, we understand the power of recommendations: people are 4x more likely to purchase when Referred by a friend, and Referrals influence 50% of all buying decisions.
Soreto’s global Campaigns increase the lifetime value of existing customers, as well as acquiring new high-quality customers. All this is done via our onsite solution delivered via a light-touch integration to give data-driven results. Our feature-rich platform enables flexible rewards from voucher codes to gifts, as well as A/B testing.
We’ll show you how Nobody’s Child is taking advantage of our Referral Technology including the results they are currently achieving.
elegant User Journey
Post-Purchase
Our Banner appears, asking customers to share an endorsement and discount with their social media friends.
Referral Reward
As an incentive to the customer, they also receive a discount as a ‘thank you’ to apply on their next purchase.
Organic Social Reach
Once shared, a branded Refer-A-Friend post is visible to the Referrers social network, enticing their Friends to click and shop.
Lifetime Value
After purchase, new high-value customers also see our banner asking them to share with their circles, and the referral chain continues.
See It In Action: The Referrer
Happy customers are your best advocates – by sharing a Referral, they not only earn rewards, but also introduce new shoppers to the brand effortlessly.
Referral Banner
Social Sharing
Thank You Email
Your Website
Turning Clicks Into Customers: The Friend
When a friend receives a Referral, they’re more likely to trust and engage with the brand – turning a simple share into a valuable new customer.
Friend Clicks On Post
Landing Page
Shops On Your Site
Becomes A Referer
Impressive Results
Through our partnership, Nobody’s Child achieved exceptional outcomes:
8%
Of Customers Shared The Offer
56%
Of Customers Clicked On The Offer
13%
Of Clicks Converted Into Sales
26%
Uplift In Click Through Rate YoY
Benefits
Brand Advocates
Leverage your existing happy customers to reach new ones.
Expand Your Reach
Gain added organic reach and visibility across social media.
Flexible Rewards
Tailored and flexible reward structures.
Full CRM Integration
Built-in CRM flow reminder emails to increase purchase and referral frequency.
Optimisation Plans
A/B testing to find the optimal offers, designs and messaging for your customers.
Targeted Campaigns
Special targeted campaigns, and campaign scheduling to optimise your peak trading periods
Discover Our Solutions
Increase repeat purchases and drive new customer acquisition
Enrich your shopping experience with authentic customer content
CASE STUDIES
How Leading Brands Use Soreto to Drive Growth and Referrals Across Industries
Ready To Supercharge Your social advocacy?
Get in touch to learn more about how we can help supercharge your growth.